Team

Small team, serious rails

ShahWorks is built by a compact New Delhi team that sits close to the merchants it serves — close enough to visit a counter, watch a transaction and fix what's broken the same week.

Shah Works Pvt. Ltd.

Founder & Director

Started ShahWorks in New Delhi with a simple conviction: the shopkeeper who serves a whole neighbourhood deserves the same payment infrastructure as a big-city enterprise. Every product decision still starts at the counter.

Leadership

The people running the bridge

Six functions, one shared metric: did the merchant get paid, on time, every time?

Devang Trivedi

Head of Engineering

Builds the rails — high-availability payment systems that survive festival-day traffic.

Ritu Shah

Head of Operations

Turns onboarding, settlements and support into processes that just work.

Nilesh Rawal

Head of Compliance

Keeps every rupee inside the guardrails of RBI, NPCI and UIDAI frameworks.

Hetal Joshi

Head of Partnerships

Signs the banks, billers and networks that make 60+ services possible.

Parth Vaghela

Head of Product

Designs flows a first-time smartphone user can finish without help.

Krupa Desai

Head of Merchant Success

Owns the 12-minute reply time and every retailer's growth story.

City we call home

Languages we support in

Team trained on data privacy

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We're hiring across engineering, design, sales, operations and compliance.